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Q: What are the ingredients in your product?
- You can find the information on product description page.
Q: How do I place an order?
Step 1: Register or log in your account / check out as guest
Step 2: To add items to your cart, click on ‘Add to Cart’ with your desired quantity
Step 3: To review your items, click on the ‘Cart’ icon located at the upper right corner of the page.
Step 4: If you have an applicable ‘Promo Code’. Enter it and click ‘Apply’. Changes will take effect once you have successfully entered the code.
Step 5: Click on ‘Checkout’ and your order summary will appear for your review.
Step 6: Fill in your Personal Details, Shipping Address, then select your preferred Shipping Method and Payment Options, then Click on ‘Continue’ to proceed with the payment.
Step 7: You will receive a confirmation email shortly after you have successfully placed your order.
Q: How do I track my order status?
Once your order has been confirmed, you will be sent an order confirmation summary by e-mail. This contains the following information:
If you do not receive this confirmation e-mail, (and you’ve check ed your spam), it may be that your order has not been acknowledged.
How do I track my parcel status?
When your order is processed, you will be sent an order dispatch confirmation by e-mail. In this e-mail you will find a tracking number. By clicking on the link to the website in this e-mail, and entering the parcel number, you will be able to track your parcel.
How can I obtain more advice or product information?
You may visit the “Product Page” section or contact LANEIGE customer services.